State of Knowledge Management 2023

Learning about the global community of Knowledge Managers usually starts by asking questions. 26 questions are a start only but revealed many interesting and some disturbing insights. Some will need further investigation.

Please find here some results - the full report can be dowloaded as PDF  and as a cleaned data sheet.

This material is presented by the data analytics team -
Dr. Manfred Bornemann and Kristina Mirchuk



KM Roles and Activities

Learning Perspective

Knowledge Management is Global 

More than 200 participants from all continents and 33 countries contributed to the collection of data - but there are many white spots to be filled.
(all the following charts are intearctive - zoom in with "crtl" or click on legends to change selection)

Demography of KMers

Participation of men is slightly higher than of women, but the age structure is similar.

Disciplines and Degrees of KMers

KM is connecting Hierachies. 

While many organizations have very typical combinations of titels (such as "head of"; "director of"), we see frequent connections to finance (CFO), quality, (CQO), technology (CTO), HR and others. 

Switch off the purple in the legend (connecting operational KM with leadership) - and see the dominant term "Management" as the main remaining connector.

Or switch off either blue or red to focus on operations versus leadership in KM. 

Opportunities for KM 

The changes in technology, society and increasing competition are substantial risks, which can be perceived as threats.

Organizations not investing in KM might fall prey to those who do.

The biggest chance and best argument for KM seem to be the profitability of organizations, benefiting from scale effects of knowledge. 

KMGN adresses the top requirements of KMers

Did you get attracted to some quantitative backgrounds? Contribute to our survey:


Feedback to Blue Book of Knowledge Management


This project benefited from the support of many people in various stages and with various intensities. Thank you to all of you! Vincent Ribiere helped to secure the quality of the survey and gave good advice along the way.

GfWM was among the first networks to deliver answers; Barbara Geyer from FH Burgenland helped by activating her alumni network of KM masters. Pavel Kraus activated the Swiss Knowledge Management Network. Madanmohan Rao, Rudolf D'Souza and Randhir Pushpa activated their Indian KM networks.

New Club of Paris helped to involve KMers from around the world – Lina Užienė and Stefan Güldenberg were crucial.  Cornelia Ninaus leveraged the Austrian Network Wissensmanagement Forum.

And many friends helped to spread the call for participation in social media, such as: Carina Goffart, Elena Schüßler-Roggenhofer, Gesa Kraus, Günter Koch, Susanne Durst, Nakentoh Kenneth, Wolfgang Keck, Rajesh Dhillon, Alexander Koblinger, Mathias Nussbaumer, Leif Edvinsson, Ulrich Schnabel, Bart Verheijen, Annie Green, Elena Perrier, Ritu Grover,  Rob de Graaf and many more.

The Co-Chairs of KMGN Faiz Selamat and Moria Levy and the members of the Board of GfWM: Franziska Raabe, Andreas Matern, Sabine Wax supported with valuable advice. Julia Bornemann was very helpful in copy-editing the text.